Information We Collect

When you interact with AdvanceWaveHub, we gather different types of information depending on how you're using our services.

Personal Information You Provide

When you register for our program or contact us, we collect:

• Your full name and contact details (email, phone number, mailing address)
• Educational background and professional experience in finance
• Payment information for course enrollment
• Course preferences and learning objectives
• Any additional information you choose to share through inquiries or feedback

Information Collected Automatically

Our website collects certain technical information when you visit. This includes your IP address, browser type, device information, and how you navigate through our site. We use this to improve user experience and understand which resources are most helpful.

How We Use Your Information

We're pretty straightforward about this. Your information helps us run the education program and communicate with you effectively.

Data Storage and Security

Your information is stored on secure servers located in Australia. We use industry-standard encryption and security measures to protect your data from unauthorized access.

That said, no system is completely bulletproof. While we do everything reasonable to protect your information, we can't guarantee absolute security. If we detect any data breach that might affect you, we'll notify you promptly as required by Australian law.

Sharing Your Information

We don't sell your personal information. Period. We only share data in specific situations:

• Service Providers: Payment processors, email service providers, and cloud storage platforms that help us deliver the educational program. These providers are contractually obligated to protect your data.
• Legal Requirements: If Australian law requires us to disclose information, or if we need to protect our rights or comply with legal processes.
• Business Transfers: In the unlikely event AdvanceWaveHub is acquired or merged with another organization, your information would transfer to the new entity under the same privacy protections.

We occasionally work with industry partners for guest lectures or specialized content. If we share your information with these partners, we'll get your consent first.

Your Rights Under Australian Law

The Australian Privacy Principles give you specific rights regarding your personal information. Here's what you can do:

Access Your Information

You can request a copy of the personal information we hold about you. We'll provide this within 30 days of your request, though we might charge a reasonable fee for complex requests.

Correct Your Information

If you spot inaccuracies in your records, let us know. We'll update them promptly. You can usually update basic information yourself through your student portal.

Request Deletion

You can ask us to delete your personal information, subject to certain limitations. We're required to keep some records for legal and educational compliance purposes, but we'll delete what we can.

Data Retention

We keep your information for different periods depending on its purpose:

• Active student records: maintained throughout your enrollment and for seven years after completion for accreditation purposes
• Financial records: retained for seven years as required by Australian taxation law
• Marketing communications: kept until you unsubscribe or request removal
• Website analytics: typically retained for two years in aggregated, anonymized form

After these periods, we securely delete or anonymize your information so it can no longer identify you.

Cookies and Tracking

Our website uses cookies to improve your experience. These small files help us remember your preferences and understand how people use our site.

Types of Cookies We Use

• Essential cookies: necessary for the website to function properly
• Analytics cookies: help us understand visitor behavior and improve our content
• Preference cookies: remember your settings and choices

You can control cookies through your browser settings. Blocking certain cookies might affect website functionality, but essential features will still work.

International Data Transfers

Some of our service providers operate outside Australia. When we transfer data internationally, we ensure adequate protections are in place through approved mechanisms like Standard Contractual Clauses.

Most of our systems and your data remain within Australia, but cloud services occasionally involve international servers. We only work with providers that meet Australian privacy standards.

Children's Privacy

Our valuation techniques program is designed for professional financial analysts and requires adult-level expertise. We don't knowingly collect information from anyone under 18. If you're under 18 and interested in financial education, please have a parent or guardian contact us.

Changes to This Policy

We update this privacy policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify enrolled students by email and post the updated policy here with a new "Last Updated" date.

We recommend checking this page periodically, especially before providing us with new information.

Making a Complaint

If you're concerned about how we've handled your personal information, please contact us first. We take complaints seriously and will investigate thoroughly.

If you're not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC). They're the independent authority overseeing privacy law in Australia.